Privacy Policy
Hope Squads, LLC cares about your privacy and wants you to be familiar with how we collect, use, and disclose information. This Privacy Policy describes our practices in connection with information that we collect through the website or our learning management system (hereinafter the “LMS”) operated and controlled by us from which you are accessing this Privacy Policy. By providing personal information to us or by using the LMS, you acknowledge that you have read and understand this Privacy Policy.
Use by minors
The website and LMS are not directed to individuals under the age of 13 and we request that these individuals not provide personal information through the LMS. If your child has submitted Personal Information and you would like to request that such Personal Information be removed, please contact us as explained below under Contacting Us.
Information collection
We may ask you to submit personal information in order for you to benefit from certain features (such as newsletter subscriptions, curriculum access, or store order processing) or to participate in a particular activity (such as surveys or other campaigns). You will be informed what information is required and what information is optional.
We may combine the information you submit with other information we have collected from you, whether on or offline, including, for example, your curriculum usage and your experience with Hope Squad.
If you submit any personal information relating to another individual to us, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.
Sensitive Information
Unless we specifically request or invite it, we ask that you not send us, and you not disclose, any sensitive personal information (e.g. Social Security numbers, information related to racial or ethnic origin, political opinions, religion or philosophical beliefs, health, sex life or sexual orientation, criminal background, etc.) on or through the website and LMS or otherwise to us
How we use and disclose information
We will use your information as needed to provide the functionality of the LMS and website to you and providing you with related customer service; to respond to your inquiries and fulfill your requests, such as to send you documents you request or email alerts; to send you important information regarding our relationship with you or regarding the LMS or website, changes to our terms, conditions, and policies and/or other administrative information. We will engage in these activities to manage our relationship with you and/or to comply with a legal obligation.
We may use your information for data analysis, for example, to improve the efficiency of the LMS and website; for audits, to verify that our internal processes function as intended and are compliant with legal, regulatory, or contractual requirements; for fraud and security monitoring purposes, for example, to detect and prevent cyberattacks or attempts to commit identity theft; for developing new curriculum and LMS improvement; for enhancing, improving or modifying our website or services; for identifying LMS and website usage trends, for example, understanding which parts of our LMS and website are of most interest to users; and for determining the effectiveness of our promotional campaigns, so that we can adapt our campaigns to the needs and interests of our users. We will engage in these activities to manage our contractual relationship with you, to comply with a legal obligation, and/or because we have a legitimate interest.
We may use and disclose information that is not in personally identifiable form for any purpose. If we combine information that is not in personally identifiable form with information that is identifiable (such as combining your name with your geographical location), we will treat the combined information as personal information as long as it is combined.
Receiving marketing communications from us: If you no longer want to receive marketing communications from us on a going forward basis, you may opt out of receiving them by clicking the unsubscribe link at the bottom of each communication.
Third party sites and services
This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating any site or online service (including, without limitation, any application) that is available through this website or to which this website contains a link. The availability of, or inclusion of a link to, any such site or property on this site does not imply endorsement of it by us or by our affiliates.
Contacting us
Hope Squads, LLC, located at 5455 River Run Dr, Provo, UT 84604, is the company responsible for collection, use, and disclosure of personal information under this Privacy Policy. If you have any questions about this Privacy Policy, please contact us at hopesquad.com/get-started or via email at [email protected].
Updates to this policy
We may change this Privacy Policy. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on the website and/or the LMS. Your use of the website or LMS following these changes means that you accept the revised Privacy Policy. We recommend that you regularly review the Privacy Policy when you visit the site or LMS.
Hope Squads, LLC disclaimer
Although Hope Squads, LLC and our partners make every effort to insure our programs are well formatted and professionally address the problem, no one program can guarantee to prevent suicide.
Our program’s goal is to provide you with educational materials that will help you better recognize “signs of concern” that someone may exhibit. Left unaddressed or untreated, these issues that a person is struggling with could result in suicidal ideation. Never try to solve this type of problem without obtaining professional help. Professionals should always be sought whenever there is a possibility of suicidal ideation.
Legal
By using The Hope Squad website you agree to the following:
You acknowledge that the website contains information, photographs, audio and video clips, graphics, and other material (collectively, the “Content”) that are protected by copyright, trademark or other proprietary rights of Hope Squads, LLC or third parties. All Content on the website is copyrighted as a collective work of Hope Squads, LLC pursuant to applicable copyright law. Users of the website may use the Content only for their personal, noncommercial use.
You may not modify, publish, transmit, transfer or sell, reproduce, create derivative works from, distribute, perform, display, or in any way exploit any of the Content, in whole or in part, unless you have secured prior, expressed written permission to do as the result of personally contacting Hope Squads, LLC. Nothing on this website shall be construed as permission for use other than as outlined above.
The Hope Squad website may contain links to sites on the Internet which are owned and operated by third parties (“External Sites”). You acknowledge that The Hope Squad is not responsible for the availability of, or the content located on or through, any External Site. You should contact the site administrator or Webmaster for those External Sites if you have any concerns regarding such links or the content located on such External Sites.
If at any time the terms and conditions of this Agreement are no longer acceptable to you, you should immediately cease all use of the website.
